Web Accessibility

Title II makes digital accessibility legally enforceable for public sector organizations. If your websites, mobile apps, and posted digital documents don’t conform to WCAG 2.1 Level AA, you may be out...

Web Accessibility

Public universities must comply with the DOJ's 2024 ADA Title II rule on digital accessibility. WCAG 2.1 Level AA is the required technical standard for the university’s web content and mobile apps th...

Web Accessibility

Court systems face significant challenges when litigants encounter inaccessible online portals for e-filing. That’s why the Americans with Disabilities Act (ADA) Title II’s digital accessibility rule ...

Web Accessibility

Your PDF library is a liability waiting to happen. Every untagged form, every image without alt text, every table that breaks screen readers are not solely accessibility gaps. They’re documented evide...

Web Accessibility

The Americans with Disabilities Act (ADA) splits digital accessibility obligations into two tracks. Knowing which one applies to you determines everything from the standards you follow to who signs of...

Web Accessibility

Most organizations only think about Section 504 when someone raises a concern. The ones that actually deliver access treat it like an operating system, with clear ownership, easy intake, documented de...

Content Strategy

Most of us have been there: You invest in new content every quarter, rankings fluctuate, but the real gains never land because the pipeline barely shifts. Leadership starts to question the value of co...

Content Marketing

Your patient journey has 47 touchpoints. Maybe more. That first “symptoms + my zip code” Google search. The nervous call to schedule. The paperwork that asked the same questions three times. The follo...

Web Accessibility

Enterprise accessibility is a digital quality practice that can support conformance efforts, reduce risk, and improve product quality across customer touchpoints. Treat it like a quality system (not a...

ARIA is no longer just an accessibility concern. Alongside native HTML semantics, it helps make controls, names, and states more machine-readable for assistive technologies and AI agents. While many h...

Web Accessibility

Every extra click, confusing label, or visual distraction costs you users. Cognitive load (i.e., the mental effort required to use your interface) directly predicts whether people complete tasks or ab...

Search Engine Optimization

Standard advice suggests chasing answer engine citations by rewriting a handful of AI search engine optimization (SEO) pages. However, we believe you should operationalize alt text, transcripts, and v...