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Web Accessibility
Understanding the evolution: WCAG 2.1 vs WCAG 2.2WCAG 2.2 dropped in October 2023 with nine new success criteria. If your first thought was “great, another compliance checklist to ignore until Legal sends an urgent email,” that’s the problem. Here’s...
By Ilyssa Russ
Mar 20, 2026
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Web Accessibility
Web design for the visually impairedYour checkout page might be costing you more customers than you think. Not because of shipping costs or clunky forms to fill out (although those don’t help), but because a meaningful share of potentia...
By Ilyssa Russ
Mar 19, 2026
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Web Accessibility
How to stop creating new accessibility issues: Governance that works in the real worldYou fixed 500 PDFs in the last sprint. This sprint: faculty uploaded 600 new ones, and none of them accessible. Your "remediation program" is just an expensive treadmill running in reverse. If accessi...
By Saphia Lanier
Mar 18, 2026
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Web Accessibility
Accessibility prioritization without chaos: A practical triage model for higher edHigher ed accessibility teams are drowning in backlogs while new inaccessible content piles up faster than they can fix what’s broken. Effective triage isn’t about whoever complains the loudest. It’s ...
By Saphia Lanier
Mar 17, 2026
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Web Accessibility
A digital accessibility program that scales: The operating model higher ed actually needsMost accessibility programs fail because they’re organized like a ticket queue rather than a strategic program. Universities treat accessibility as an endless stream of individual fixes, a PDF here, a...
By Saphia Lanier
Mar 12, 2026
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Marketing Analytics
First-party data readiness for banks and insurersThird-party data via cookies is fading. Users are skeptical of them, and regulators are watching more closely. This means the first-party data you collect directly from financial service customers is ...
By Diane Kulseth
Mar 11, 2026
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Technical SEO
How to automate website maintenanceWebsites often break down when they rely on manual checks, scattered ownership, and last-minute reviews. Teams rush releases. This causes bugs and errors to slip into production. Broken links, complia...
By Diane Kulseth
Mar 10, 2026
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Search Engine Optimization
Schema automation for enterprise: A strategic guide to data governance and efficiencySchema automation is becoming a key part of how enterprises manage their data. It helps clean up information, keep it consistent, and support better governance across websites, apps, and internal syst...
By Stephen Jeske
Mar 05, 2026
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Web Accessibility
The ROI of digital accessibilityDigital accessibility is a growth lever. It helps you reach more people, remove barriers that block conversions, and protect revenue by reducing legal and operational risks. For many companies, access...
By Ilyssa Russ
Mar 04, 2026
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Content Optimization
Conversion rate optimization for financial services websitesConversion rate optimization (CRO) for financial services websites turns regulated traffic into completed applications and qualified leads. The strongest teams do this with a trust-first user experien...
By Elizabeth Irvine
Mar 03, 2026
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Web Accessibility
ADA title II procurement and vendor accessibility: Make compliance operational, not optionalIf a public entity provides or makes a website, application, or digital service available through a vendor arrangement, the accessibility obligation still applies to that vendor-delivered experience. ...
By Ilyssa Russ
Feb 27, 2026
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Web Accessibility
Understanding EAA compliance requirements for e-commerce: A technical perspectiveThe European Accessibility Act (EAA) has hundreds of pages of technical requirements your e-commerce site needs to meet. While the marketing team worries about brand messaging, you're staring at thous...
By Elizabeth Irvine
Feb 25, 2026